Privacy Policy

Last updated: 23 January 2026

At Maison Lacolombiere (“we”, “us”, “our”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website (the “Website”). By using the Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect information that you voluntarily provide or that is automatically collected when you use the Website.

a. Personal Information You Provide

You may voluntarily share personal data when you:

• Fill out contact or inquiry forms
• Sign up for newsletters
• Send emails or messages through the Website

This may include:

• Name
• Email address
• Company name
• Any other details you choose to submit

b. Data Collected Automatically

When you access the Website, certain information is collected automatically via cookies, server logs, and tracking technologies, such as:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referral source

This information helps us understand how the Website is used and improve its performance.

2. How We Use Your Information

We use the collected information for purposes including:

• Responding to your inquiries and requests
• Sending newsletters or updates (only if you opted in)
• Managing and improving the Website
• Customising your experience on the Website
• Understanding usage patterns to enhance content quality
• Detecting and preventing technical issues or misuse

We do not use your personal information for unsolicited commercial promotions.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the Website’s functionality and user experience.

What cookies do

Cookies are small files stored on your device that help:

• Recognise your browser on return visits
• Remember preferences
• Analyse user behavior

Your choices

Most browsers allow you to:

• Block cookies
• Delete existing cookies
• Set preferences for specific websites

If you disable cookies, some Website features may not function optimally.

4. Third-Party Services and Analytics

We may use third-party services to help operate the Website and analyse user behavior. These services may collect information independently of us. Common examples include analytics tools and content delivery services.

These third parties have their own privacy practices. We encourage you to review their privacy policies to understand how they handle data.

5. Email Communications

If you subscribe to newsletters or updates:

• We will send emails only for the purpose you agreed to
• You can opt out at any time by following the unsubscribe link in the email or contacting us directly

We do not share your email with other organisations for third-party marketing.

6. How We Share Your Information

We do not sell or rent your personal data to outside organisations.

We may disclose information when required by law or to protect our rights, safety, or property. Examples include:

• Complying with a court order
• Responding to lawful requests by public authorities

We may share aggregated, non-identifiable data with partners for analytical purposes.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When information is no longer needed, we securely delete or anonymise it.

8. Security Measures

We implement reasonable technical and organisational safeguards to protect personal data from unauthorised access, disclosure, loss, or misuse.

However, no system is completely secure. We cannot guarantee absolute protection of information.

9. External Links

Our Website may contain links to external websites that are not owned or controlled by Maison Lacolombiere. This Privacy Policy does not apply to third-party sites, so we encourage you to review their privacy policies.

10. Children’s Privacy

Our Website is not directed at children under the age of 16. We do not knowingly collect personal information from minors.

If you believe we have unintentionally collected data from someone under 16, please contact us so we can delete it.

11. Your Rights and Choices

Depending on your jurisdiction, you may have rights related to your personal information, including:

• Accessing the information we hold about you
• Correcting inaccuracies
• Deleting your personal data
• Objecting to certain processing activities
• Withdrawing consent (where processing is based on consent)

To exercise your rights, contact us using the details below.

12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices, legal requirements, or Website features. The “Last updated” date will be revised accordingly.

Your continued use of the Website after updates constitutes acceptance of the revised policy.